Question 1

Which countries do Namibian travellers book through you most often?

Accepted Answer

Germany, the UAE, the UK, Turkey, Thailand and China are our busiest outbound markets. We plan the whole journey, from flights out of Windhoek to stays, visas, transfers and insurance, whether you travel for business, study, shopping or a long-haul holiday.

Question 2

Do you book flights from Windhoek to Frankfurt?

Accepted Answer

Yes. We sell fares on direct seasonal and scheduled Windhoek to Frankfurt services, as well as connecting routes via Johannesburg, Addis Ababa and Dubai, and we will advise which works best for your dates and budget.

Question 3

How do you shape a trip around my budget?

Accepted Answer

Tell us how you like to travel and what you want to spend, and we build the itinerary, fares and hotels to fit. Whether it is a self-catering break or a five-star villa, the service and the care are the same.

Question 4

Can you help with visas and travel documents?

Accepted Answer

Yes. We check visa and passport requirements for your route, flag rules such as six-month passport validity early, and make sure you hold the documents the embassy or airline will ask for before you book.

Question 5

Do you handle corporate and conference travel?

Accepted Answer

We do. Trade shows, conferences, sourcing trips and executive travel are core to the desk, with support for itineraries, rebooking and the practicalities of being away on business.

Question 6

How do honeymoons and family holidays usually work?

Accepted Answer

Most honeymoons and family trips go to Thailand, the UAE or the Indian Ocean. We can build anything from all-inclusive group packages to private beachfront villas, depending on your budget and how you like to travel.

Question 7

What does it cost to book with Ultra Travel?

Accepted Answer

Our booking service fee is set transparently and shown before you pay anything. There are no hidden charges, and we will always point out where a fare that is too good to be true is likely to cost you later.

Question 8

How can I pay for my booking?

Accepted Answer

You can pay by EFT, in person at the office, or by card through our secure payment link. Gift vouchers are also available for holidays and corporate gifts.

Accommodation